Return and Refund

At PrimeJersey, we want you to be completely satisfied with your purchase
If for any reason you are not happy you may return your item for a refund

Returns

– You have 30 days from the date of delivery to return your item
– Items must be returned in their original condition unworn and with all tags attached
– We cover the cost of return shipping – free returns for all customers

Refunds

– Once we receive and inspect your returned item we will notify you by email
– If approved a refund will be issued to your original payment method
– Refunds are typically processed within 7 business days after approval

Non-Returnable Items

– Gift cards cannot be returned or refunded

Exchanges

– If you wish to exchange an item for a different size or product please contact us before sending it back
– Exchanges are subject to stock availability

Contact Information:

Store Name: PrimeJersey
Email: support@primejersey.shop
Phone: +442039548467
Address: 1 Kingly Ct, Carnaby, London W1B 5PW, UK
Opening hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)